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| Warranty. In order to better protect you and your home in the years to come, our comprehensive builder warranty includes coverage on workmanship, materials, plumbing, electrical and mechanical systems. Our Customer Service Representatives are a phone call or email away should you have any questions. |
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| ProHome. We have retained the services of ProHome, an independent company, to assist you with your warranty issues and questions. This is a valuable service to you, as it adds an independent third set of eyes to look at your home and contribute a viewpoint and source of feedback. Experts as third party industry specialists from a customer point of view, ProHome assures that your concerns are dealt with on a level playing field. They are available 24 hours a day, 7 days a week, 52 weeks a year, so that there is always someone to talk to when you need us. |
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| 30 Day and 10 Month Walkthroughs. We offer you two formal opportunities to manage any warranty issues, at 30 days and 10 months after settlement. When you contact us with your checklists, we will set up appointments to conduct these warranty inspections. |